First Time Right (FTR)

First Time Right (FTR) is a quality management concept emphasizing the importance of completing a task correctly the first time it is undertaken. The core idea behind FTR is to minimize errors and avoid the need for rework, which can lead to increased costs, delays, and a reduction in overall quality. In various industries and business processes, such as manufacturing, software development, and customer service, FTR is used as a performance metric to measure efficiency and effectiveness. Achieving high FTR rates typically involves thorough planning, clear communication of requirements, skilled execution, and often, quality control checks. The concept underscores the value of accuracy and precision in work processes, aiming to enhance productivity, customer satisfaction, and operational excellence. FTR is also related to concepts like Six Sigma and Lean methodologies, which focus on reducing waste and improving quality.