Collection of delinquent debts – overview of the collection process After having described all the collection activities from customers who pay on time and the activities to prevent a customer...
Debt collection in arrears, phase 1: Demanding payment from the customer The process of collecting overdue debts begins with a formal payment request from the customer. At this stage, we still...
Debt collection in arrears, phase 2: Treatment of reasons for non-payment As part of the previous chapter, we proposed proactive actions designed to prevent the customer from falling into arrears. We...
Debt collection in arrears, Phase 3: Collections enforcement After the organization met all of its obligations to the customer who did not pay his debt by the terms...
Debt collection in arrears, part 4: the pre-legal process In principle, the organization is not interested in transferring clients to legal proceedings, because in its view these are expensive...
What are the most effective strategies for segmenting debtors based on risk and payment behavior? Segmenting debtors based on risk and payment behavior is essential for effective debt collection management. By categorizing debtors into different...