Chatbots for Debt collections Several solutions providers offer AI and chatbot-driven approaches for improving collection processes: These providers demonstrate a trend towards integrating AI...
Propensity Modelling and Analytics Some companies utilize AI-driven propensity models to predict which customers are most likely to repay their debts. This approach involves...
Debt Collections Decisioning Systems These systems use AI to automate decision-making processes in debt collection. For instance, they can determine the best time to...
Speech Analytics for Debt Collections Some solutions use AI to analyze recorded calls between agents and customers. This technology can identify keywords and phrases, emotion,...
Robotic Process Automation (RPA) for Debt Collections While RPA is not AI in the strictest sense, it is often used in conjunction with AI technologies to automate...